Payment, Shipping & Returns
Secure Payment Options:
- Muque is a verified Payfast merchant.
- We've partnered with Payflex as an additional payment solution at checkout. Whether you want to pay now or pay later, the decision is yours to make with Payflex by your side.
- Our courier services ensure reliable, fast and effective delivery of your goods.
- Various payment options are available to suit you, including Visa, Mastercard, Direct EFT, installment options via Payflex & MoreTyme and payments via Direct Deposit.
- Once dispatched you can expect fast delivery within 1 to 3 working days depending on your location. (Does not include weekends)
- You will receive a tracking number to track the shipping progress of your order.
- Free shipping for orders from R950
- Ensure to provide us with a daytime address where someone will be available to receive your parcel between 08h00 and 17h00.
- Our couriers do not deliver on weekends or public holidays - orders dispatched on Fridays will be dispatched the following weekday, excluding public holidays.
- Items correctly supplied as per order cannot be returned or refunded due to hygienic reasons.
- Any items received damaged or broken need to be brought to our attention within 24 hours of receipt of the parcel.
- We cannot take responsibility for any damaged items should we not be notified in good time.
- E-mail: beauty[at]muque.co.za
- WhatsApp or Cell: 071 750 4242