Free shipping for orders from R950. Click here for shipping info.

Payment, Shipping & Returns

 

Secure Payment Options:
  • Muque is a verified Payfast merchant.
  • We've partnered with Payflex as an additional payment solution at checkout. Whether you want to pay now or pay later, the decision is yours to make with Payflex by your side.
  • Our courier services ensure reliable, fast and effective delivery of your goods.
  • Various payment options are available to suit you, including Visa, Mastercard, Direct EFT, installment options via Payflex & MoreTyme and payments via Direct Deposit.
Shipping:
    • Once dispatched you can expect fast delivery within 1 to 3 working days depending on your location. (Does not include weekends)
    • You will receive a tracking number to track the shipping progress of your order.
    • Free shipping for orders from R950
    • Ensure to provide us with a daytime address where someone will be available to receive your parcel between 08h00 and 17h00.
    • Our couriers do not deliver on weekends or public holidays - orders dispatched on Fridays will be dispatched the following weekday, excluding public holidays.
    Returns:
      • Items correctly supplied as per order cannot be returned or refunded due to hygienic reasons.
      • Any items received damaged or broken need to be brought to our attention within 24 hours of receipt of the parcel.
      • We cannot take responsibility for any damaged items should we not be notified in good time.
      Should you have any queries please contact Wessel for friendly & efficient assistance:
        • E-mail: beauty[at]muque.co.za
        • WhatsApp or Cell: 071 750 4242